Our Loyalty Services
Conception, software, benefit programs, communication, and operations – all full-service solutions from a single source
Our Loyalty Services
Conception, software, benefit programs, communication, and operations – all full-service solutions from a single source
Tailored Program
Our approach is to specifically develop your customers, employees, or sales representatives along their individual customer journey, systemically supporting them and aligning them with your company goals. We remain innovative, yet simple and easy to understand.
With a tailored program aligned with your marketing and sales goals, you will achieve the desired, measurable success.
Efficient Customer Loyalty and Incentivization – Your Partner from the Start
Everything from a single source
Boost your brand’s appeal with the perfect loyalty solution!
Make your products and brand even more attractive and develop your perfect loyalty solution with us! As a full-service partner, we offer you everything from a single source: from conception and implementation to ongoing operations.
Whether B2B or B2C customer loyalty, employee motivation, or sales promotion – with over 30 years of experience and the necessary tools, we reliably support you on your way to achieving your goals.
Count on these services
Consulting
With sound methods, studies, and best practices, we develop effective concepts. Solution-oriented and tailored to your market situation, we create a clear plan for the desired behavioral change.
Conception
Tailored solutions with benefit definition, goals, onboarding, technology, KPIs, processes, and partnering – including costs, operations, and a timeline until GO Live.
Software and Systems
Our microservice-based Loyalty Framework with 600+ functions enables a tailored, efficient customer loyalty process. It becomes successful when IT perfectly implements the communication strategy.
Development
Tailored databases, interfaces, and apps – seamlessly integrated for optimal connectivity, flexible IT processes, and perfect implementation of your marketing and sales goals.
Rewards and Benefit Management
Prodata offers tailored benefit programs – from goods, vouchers, travel, and services – in your branded shop. High availability, fast delivery, and top-notch service ensure maximum customer satisfaction.
Marketing and Communication
PRODATA takes over your campaign management – from planning and management to dispatch, cross-channel and optimized for maximum impact.
Project Management
A dedicated project manager competently supports you throughout the entire project duration and ensures the optimal implementation of your goals.
Support
We provide holistic support for your project. Your project manager and our service team are available for questions, further development, and customer support – including the optimization of benefit programs and purchasing.
Our Services at a Glance
Our Methodology – Your Success in Three Phases
Conception
Initially, we jointly develop a strategy, based on which we create a concept for your program. Goals such as customer loyalty, sales increase, frequency enhancement, or revenue growth are defined.
Subsequently, we define the benefit elements and services of the program, as well as the relevant target groups. The goal is to combine your wishes with those of your customers, employees, or sales representatives. The result is a detailed concept template that covers all strategic, operational, communicative, and economic aspects.
We develop your personal strategy with you, which optimally achieves your goals.
Setup and Development
We implement the concept technically and operationally – efficiently and professionally.
After concept development, our experienced project managers and technicians implement all content. We take over the setup of systems, websites, processes, and databases and develop advertising materials together with you. Additionally, we coordinate sub-partners such as printing companies and reward suppliers.
With state-of-the-art technology and a powerful server architecture, we ensure secure management of data and IT processes. Our modular development approach enables fast and cost-effective implementation of your individual requirements.
Operations
We take over the entire operation of your program, including technical and communication services, support, and benefit management. Upon request, you receive regular statistics and can measure the efficiency of your activities with our performance monitoring. Your dedicated project manager supports you in the continuous optimization and further development of your program to ensure its vitality.
We operate and optimize your loyalty program – for sustainable success.
